IT support for small businesses
IT support for companies without an IT department
We take on the IT work a small company has: helpdesk, security, backups, network and setting up new workplaces. Your staff come straight to us when something doesn't work.
What we work with
Microsoft 365
Entra ID
Intune
Azure
How it is in many small companies
Someone does IT on the side
A colleague or the managing director steps in when something breaks. Their actual work waits in the meantime.
Nobody knows whether the backup works
It was set up at some point. Nobody has ever tried whether the data can be restored.
The provider only comes when something breaks
They repair what is broken. In between, nobody looks after updates, backups and documentation.
What the support covers
- Helpdesk
- Your staff report a problem to us. Every request is logged as a ticket so that nothing gets lost.
- Security
- Antivirus, updates, two-step sign-in and access rules, so that one click on the wrong email doesn't stop the business.
- Backups
- We back up your data regularly and test whether the backup can be restored.
- Network
- We set up Wi-Fi, firewall, VPN and printers and document how everything is connected.
- Cloud
- File storage, email and applications in the cloud, so your team can also work from home and on the road.
- Workplaces
- Laptop and accounts are ready on the first day. When someone leaves, we lock their access.
How we take over your IT
- Step 1
Review
We record devices, accounts, network and contracts and write down the current state.
- Step 2
Urgent things first
We fix security gaps and missing backups straight away.
- Step 3
Ongoing support
Your team contacts us when there is a problem, and we keep the systems up to date.
What clients ask beforehand
Do you support companies outside Munich?
Yes. We do most of the work remotely, which is why we work with clients across the German-speaking countries.
From what company size does this make sense?
As soon as several people depend on shared data and systems.
We already have an IT provider. How does a switch work?
We have the current provider hand over access and documentation. Your business keeps running normally in the meantime.
Goes well with
Tell us what it is about.
- 30 minutes on TeamsFree. You don't need to prepare anything.
- What it is aboutYou describe what you are planning or what isn't working.
- AfterwardsWe tell you whether we can help and what the first step would be.